What is your process for organizing?

CONSULTATION: Once I receive your intake form, I will contact you via email to set up a 30 minute online consultation . Once your Zoom call is complete, and if I am the right fit for your project, your quote for session time and products recommended to complete your project are submitted in 2-3 business days. All consultations are conducted via Zoom only. For in-person consultations, there is a $50 non-refundable fee required before your in-person meeting occurs.

BOOKING/PREPARATIONS (ORGANIZING): If you agree to partner with INCO, An $85 booking fee for full service organizing to start is required then applied to your total project balance for final services rendered. With your commitment, final measurements are conducted in your home and photos of your space are taken to start your project.

SHOPPING (ORGANIZING): After the assessment meeting, shopping for products and supplies necessary for your project will be completed.

SESSION/DONATIONS (ORGANIZING): Once shopping is completed, your scheduled day has arrived and we are ready to edit, contain, and repeat! Any possessions required for donations are sorted, reviewed for your approval, and dropped off after your session ends. Fees for services rendered are calculated, collected same day, and due upon completion of your project. For your first completed session we except the following: Zelle; credit card (Visa, MasterCard, American Express, Discover) via Square with a $60 transaction fee added to your final bill. Cash is also accepted. Payments by check are not accepted.

What is your policy for bookings, cancellations, refunds, and rescheduling?

ORGANIZING SERVICES: All bookings require a minimum 48 hour notice. If your $85 booking fee is not received before your session date, your scheduled assessment & session will be considered as “no call, no show”. All booking confirmations are sent and received via email and confirmed via email only. Booking confirmations via text or by phone are not accepted. $85 booking fees are accepted via Zelle or Venmo.

INTERIOR STYLING: 100% cost of product & designer fees due after your quote is approved to begin the process. Once your quote is approved, 100% cost of home décor product fees are due to begin your personalized shopping. Your purchased items will be delivered and styled on the final day of staging.

REFUNDS/CANCELATIONS: While we do not issue refunds. I will do all that I can to provide the highest quality service possible. If you have an emergency and need to cancel please reach out to me via e-mail or phone 24 hours before your scheduled booking date. If you cancel on the day of your booking, your $85 booking fee is non-refundable. If you are unsatisfied with INCO services rendered after your project is completed and a final walk through has been conducted, please contact us via phone or e-mail within 24 hours.

RESCHEDULING: Please provide at least 24-hour notice. If you have to reschedule, please notify us via email at amberk@itsnotcomplicatedorganizing.com with your name and scheduled session.

AFTER BUSINESS HOURS SESSIONS: For organizing sessions scheduled after 5pm (weekends only), there will be a $100 deposit due before your organizing session begins. An additional $200 service fee is billed to your final invoice after your session is completed. We do not offer after 5pm sessions during the week.

PAYMENT: Organizing Services - your $85 booking fee for full service organizing is non-refundable and remaining balance is due upon receipt after your project is completed and a final walk through has been conducted. Interior E-Design Services - a 100% deposit of designer fees is due upon approval of your final quote and signature of your contract. Design services will not begin until your invoice is paid in full. Any remaining balance is due immediately after your final walk through of your design project has been conducted. Failure to pay may result in the immediate removal/dismantling of products. A claim will also be filed with the Attorney General and additional legal measures will be taken regarding unpaid matters.

What are your fee schedules to get started on my project?

ORGANIZING: Will you provide bins or baskets for my organizing project? All products and supplies purchased are approved by your quote and payment is collected before your scheduled organizing session. Shopping is completed prior to your scheduled organizing session Please note that time spent for shopping is not included in your organizing session fees. Hourly additional fees apply at a minimum of 2 hours for personal shopping for your organizing products.

INTERIOR STYLING: 100% cost of product & designer fees due after your quote is approved to begin the process. Once your quote is approved, 100% cost of home décor product fees are due to begin your personalized shopping. Your purchased items will be delivered and styled on the final day of staging.

E-DESIGN: A 100% deposit of designer fees is due upon approval of your final quote and signature of your contract. Design services will not begin until your invoice is paid in full and your contract is signed. Any remaining balance is due immediately after your final walk through of your design project has been conducted.